Whirlpool Washer Suspension Spring: Cost & When It’s Not Worth It
$140–310 total (shop) · $9–26 DIY part
Part prices $9–26 on eBay (checked 2026-11-04) · shop total from published rates ($70–130 service call, $50–125/hr) · estimates, not quotes
It’s usually worth fixing. Suspension springs are cheap parts on a machine that is otherwise healthy; a shaking basket is a spring-set job, not a write-off. Front-loaders use a different suspension design, so confirm your machine style first.
⚠️Springs fail in pairs. If one counterbalance spring is gone, its opposite is usually next; the walkthrough replaces the set and the machine should sit level afterwards. Unplug first, expect leftover water in the tub, and keep a towel under the cabinet when it tips back.
Your model number decides which part you need.
It’s printed on a sticker inside the door rim or on the back panel, then match it against the parts listed below.
It’s printed on a sticker inside the door rim or on the back panel, then match it against the parts listed below.
Triage, most likely first
| Cause | DIY | Cost |
|---|---|---|
| Violent shaking or “walking” during spin · Drum thumps loudly when off balance | 2/5 · 60–90 min | $9–26 DIY · $140–310 shop |
| Springs intact but pads/retainers worn | 2/5 | assemble the set: the retainer and bracket ride along |
Walkthrough
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628k views · Whirlpool/Kenmore Washer Shaking? Counterbal · also helpful
Parts
Whirlpool washer suspension spring W10250667 · W10365757 (top-load counterbalance and front-load suspension are different fits; verify against your model plate).